Less friction.
More effective delivery.
Address repeated administration, unclear handovers and inconsistent processes. Clarify how work flows, where decisions sit and which improvements deserve attention.
Business advisory · International perspective · English & French
Clear priorities.
Stronger teams.
Practical progress.
When your business evolves, the way it works needs to evolve too. I help owners and leaders align their people, operations and priorities to improve performance.
Delivered remotely, with on site support by agreement.
An initial conversation to understand your situation and see where I can help.
From ambition to action
Make the next step a useful one.
01
See what matters
Understand the issue, its effects and the priorities behind it.
02
Decide what changes
Agree practical actions, clear responsibilities and useful measures.
03
Help it happen
Support implementation, review progress and adapt with your team.
20+ years in senior leadershipEntrepreneur & former Managing DirectorOperations · People · Business development
When the way forward needs clarity
Your business has changed.
Has the way it works?
Growth, competing demands and new expectations can stretch an organisation. I work with you to understand what is getting in the way and turn your priorities into changes your team can put into practice.
Less friction.
A team aligned
around what matters.
Clarify roles and objectives, strengthen management practices and develop the capabilities your business needs. Make performance conversations useful.
A practical route
from plans to results.
Translate ambition into achievable priorities. Establish an action plan, management routines and measures that help you make decisions and follow progress.
Two ways to begin
Clarity first.
Support where it counts.
For owners and management teams in established SMEs, particularly retail, distribution and services. We agree the scope around your situation, available information and capacity to act.
A focused starting point
Business performance review
A structured look at one important business priority, with a practical plan for moving forward.
- An initial briefing and review of agreed information
- Discussions with you and selected team members
- A findings discussion to identify priorities
- A focused 90 day action plan with responsibilities and measures
Ongoing practical involvement
Implementation support
Experienced support to help your team turn agreed actions into everyday working practices.
- A defined monthly scope and allocation of time
- Support with processes, roles and management routines
- Facilitation, team alignment and progress reviews
- Adjustments as priorities and evidence develop
Each engagement has an agreed scope, deliverables, timetable and fee before work begins. A review can stand alone; ongoing support is optional.
Experience behind the advice
Business leadership.
With delivery in mind.
My experience spans multinational organisations, family businesses and my own company. It brings together commercial judgement, operational responsibility and an understanding of how people and organisations change.
27 storesLeading a retail business
Managed 120 employees as Managing Director of Cats & Dogs SA. During that tenure, revenue increased by 30% and costs decreased by 5%.
5,000+Building a business from the ground up
Founded and ran MPP, developing and marketing more than 600 products for a customer base of over 5,000.
Global scopeHelping organisations perform
At Serono, designed and implemented performance and leadership frameworks and improved processes across functions through ERP and HR systems.
Selected achievements from previous roles. Outcomes depend on each organisation’s circumstances and are not a promise of future results.
An experienced partner, personally involved
Strategic perspective.
Practical commitment.
I have worked as an entrepreneur, Managing Director, consultant and organisational development leader. I understand the responsibility of making decisions, bringing people with you and delivering within real constraints.
Through SHINE Performance, I work directly with business owners and senior leaders. My approach combines careful listening, constructive challenge and hands on support, with clear communication throughout.
Based in Geneva, I support business owners and leadership teams internationally, working in English and French. My background includes a Master’s degree in Organisational Psychology, executive education at Harvard Business School, and ongoing graduate mentoring.
Swiss SME performance survey 2027
What would help your
business move forward?
Share the priorities, pressures and practical challenges facing your business. The survey explores what matters most, what you have tried and where improvements could make a difference.
A useful perspective.
A separate choice.
A separate choice.
Participants can request a free synopsis of aggregate findings and practical implications, up to four pages.
Participation does not require purchasing a service. You can separately request contact about paid support.
The synopsis covers participating businesses and is not a personalised assessment. Publication and delivery dates will be stated on the survey page.
A few practical questions
Before we begin.
Do I need to know exactly what the problem is?
No. Bring the situation as you see it. The initial conversation helps us identify the question worth exploring and whether my experience is relevant.
Can you help with implementation as well as recommendations?
Yes. We can agree practical support with processes, responsibilities, management practices and progress reviews. Your team retains ownership of business decisions and delivery.
Do I need to complete the survey first?
No. You can contact SHINE Performance directly. The survey is a separate research initiative and an optional way to contribute your perspective.
How are fees and confidentiality handled?
We agree fees, scope, access to information and confidentiality arrangements before work starts. The initial conversation helps establish fit; it does not commit you to an engagement.
Let’s start with your situation
What needs to work better?
Tell me what is changing, what is proving difficult and what you want to achieve. We can explore a sensible next step together.